Customers

Merchant stories

How real stores moved their catalog, orders, and payments into the chat.

Merchant stories

The best reviews arrive the same way the orders do.

Every one of these started with a catalog, a link, and a conversation that was already open.

We stopped sending people to a website that made them start over. They tap the product, the chat opens, and we finish the sale the way we always did — by talking.
Merchant Name Your Store · New York
The catalog took an afternoon. The part I didn't expect was never re-typing an order again — it's just there in the dashboard by the time we've agreed on a size.
Merchant Name Your Store · London
Half our customers were never going to fill in a checkout form on a phone. They'll happily send a message. That's the whole difference.
Merchant Name Your Store · Berlin
We send the payment link in the same thread and it comes back paid before I've packed the box. No one had to leave, and no one had to make an account.
Merchant Name Your Store · Toronto
The QR code on our shop counter does more than the shop window ever did. People scan it while they're standing there and finish the order on the bus home.
Merchant Name Your Store · Sydney
Cash on delivery is still half our orders and it finally isn't a mess — it's confirmed in the thread, and the rider's note lands in the same place as everything else.
Merchant Name Your Store · Dubai
Regulars just scroll up. Their whole history is right there — what they bought, what size, where it went. I stopped asking people to repeat themselves.
Merchant Name Your Store · Singapore
I change a price once and it's changed everywhere — the catalog, the storefront, the link I sent yesterday. That used to be three jobs and one of them always got forgotten.
Merchant Name Your Store · Madrid