The order journey
Every step stays in the conversation your customer already trusts.-
01
She taps your link
From Instagram, an ad, a QR code on the counter — anywhere you put it. It opens your storefront: a shop window she can browse, with a WhatsApp button on every product.
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02
WhatsApp opens, message written
The tap already said what she wants, so the message arrives with the product and its SKU filled in. Nothing to type, and nothing for her to get wrong.
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03
You answer in the thread
Size, stock, address — in her own words, the way she would ask a shopkeeper. The order builds itself in your dashboard while you talk.
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04
She pays without leaving
A payment link goes out in the chat and the confirmation comes back by webhook. Cash on delivery works the same way — the order closes where it started.
Because she messaged first, a 24-hour window opened — so every reply that closed this order cost you nothing.
